PSC Files Complaint Against Water Company

The staff of the Missouri Public Service Commission has filed a complaint against Moore Bend Water Utility, LLC alleging the company failed to provide safe and adequate service to its customers in Taney County.

According to the complaint, Moore Bend Water Utility, LLC violated state laws and PSC rules relating to bacterial contamination of its water supply as alleged by the Missouri DNR, and its acquisition of the water system from the former owner.

A news release from the PSC says staff takes this action at this time because despite repeated assurances from the company, no corrective action has occurred.

The company provides water service to approximately 90 customers in the Moore Bend Subdivision near the villages of Cedarcreek and Kissee Mills.

Customers who have service related issues are urged to contact the PSC staff (P.O. Box 360, Jefferson City, Missouri 65102; telephone 1-800-392-4211; e-mail pscinfo@psc.mo.gov).

The PSC staff complaint asks the commission to authorize its General Counsel to go to circuit court to seek penalties against Moore Bend Water Utility, LLC and to order the company to make necessary and desirable improvements to its system in order to safeguard the public health and safety.

Moore Bend Water Utility, LLC has been given until August 9, 2014, to file an answer to the complaint.

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